Delivery and payment terms

Delivery and payment 

Delivery time and tracking
Many of our articles are on stock in Berlin. The current period until your article is ready for delivery can be found directly on the website next to the article. 4row.com works together with the shipping providers DHL & UPS. As soon as your order is ready for delivery, you will receive the tracking code and can track your shipment..

Please refer to this list for current DHL Premium shipping times.
For current UPS Standard shipping times, please refer to this map.

We do everything we can to ensure that your order gets to you on time. But please be aware that we cannot guarantee that our shipping providers will deliver within the specified time.

Shipping address
If no specific delivery address is given, we will delivery all goods to your billing address. A delivery to PO boxes is not possible.

Shipping countries & costs
Germany: Up to 100€ purchase value we charge shipping and packaging costs of 5,00€ for shipping with DHL. From 100€ we deliver free of charge.

EU member states: Up to 250 € we charge shipping costs of 9,90 €. From 250 € we ship free of charge.

Additional rates, e.g. for express delivery, are displayed during the check-out process.

United Kingdom & Third Countries

Delivery is only possible after prior consultation via contact form. Please indicate the article numbers and quantities and your delivery address. We will then send you a corresponding offer. 

Deliveries to Switzerland are only possible via this shop.

Pickup
A collection of orders in Berlin is possible after prior consultation.

Payment
You can choose to pay in advance, with PayPal, credit card, instant transfer, Giropay or eps.

Returns
With the order confirmation mail you will receive a return information where the exact procedure as well as the return address is stated. Returns are usually not free of charge.