Dispatch and payment terms

Dispatch and payment terms

Delivery time and tracking
Many products are available directly from our warehouse in Berlin. The period from dispatch to the arrival of the shipment usually takes between 2 - 3 working days. The current delivery time can be found directly on the article site.

4row works with the shipping service provider DHL. Before handing over the package to DHL, you will receive a tracking code to track the status of your shipment.

Shipping Methods
If no specific delivery address is given, we will delivery all goods to your billing address. A delivery to PO boxes is not possible.

Shipping countries & costs
Germany: Up to 100 € we charge shipping costs of 5 €. From 100 € we ship without shipping costs.
EU: Up to 250 € we charge shipping costs of 9,90 €. From 250 € we ship without shipping costs.

No shipping to: Great Britain, Northern Ireland (Brexit unclear) and other third countries.

Deliveries to Switzerland are only possible through this shop.

Attention: For bulky items, the delivery costs are shown separately. A corresponding information happens directly at the article in question.

A pick-up of orders in Berlin is only possible after prior consultation.

We send a return card with every order by mail. On this form is the exact procedure as well as the address for returns noted.